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Health guarantee

The health guarantee

The whole thing, on a public page, before you ask for it. It is the same wording that appears in the agreement you would sign.

What every puppy has had, without exception

Every puppy leaves vet-checked and microchipped, dewormed, with age-appropriate vaccinations and a written one-year guarantee against serious hereditary conditions.

A Golden Retriever puppy having its ears checked by a pair of adult hands
Nobody leaves without a veterinary examination in the week before.

What every puppy has had before it leaves

Every puppy is examined by a veterinarian in the week before it goes home, and I hand you the record with the practice’s own details on it. Ring them and check it. I would rather you did.

Each puppy has had the vaccinations its age calls for and has been wormed on the schedule its age calls for, both written down with dates. Each one is microchipped and the chip is registered to you at handover, not to me with a promise to transfer it later.

What I guarantee, in writing

For one year from the date of birth, against a serious hereditary condition that materially affects the dog’s quality of life and is diagnosed by a licensed veterinarian. If that happens, you send me the diagnosing vet’s written report within thirty days. I may ask for a second opinion from a vet of my choosing, and I pay for that.

If the claim stands, you choose: a replacement puppy from a future litter, or the purchase price back. You are not asked to give back a dog you have lived with in order to claim. A guarantee that requires you to surrender the animal is not a guarantee, it is a deterrent.

What it does not cover, said plainly

It does not cover injury or accident. It does not cover infectious illness or parasites picked up after the puppy leaves. It does not cover anything caused or made worse by the dog’s care, diet, exercise or environment. It does not cover anything that appears after the year is up. Your veterinary bills are yours.

Those exclusions are not fine print I am hoping you skim. They are the difference between a guarantee I can actually honour and a promise that would collapse the first time it was tested.

The seventy two hour check

Take the puppy to your own vet within three days of collection. If that examination finds a health problem that was already there, tell me immediately and you can return the puppy for a full refund. This clause is in the agreement for your protection, and the shorter the window the more it protects you, because it settles quickly whether a problem came from here or arrived later.

What I do not claim

I hold no registry papers for these dogs. I have no hip, elbow, eye or cardiac scoring, and no genetic panel. I will not imply otherwise on this website or in an email, and if a certificate matters to you then you want a different breeder, not a reassuring sentence from me.

Getting the dog back

Separately from the guarantee, and for the whole life of the dog: if you cannot keep it, at any age and for any reason, it comes back here. Not to a shelter, not to a rescue, not passed on to a friend of a friend. That clause is in the agreement and it does not expire.

Questions

Questions families ask about health

How long does a Golden Retriever live?

Ten to twelve years is the usual range and plenty pass twelve. The single biggest thing an owner controls is weight. A Golden kept lean through its life stays sound for years longer than one carrying extra, particularly in the hips and elbows, and it costs nothing to do.

When can a puppy leave its mother?

Not before 8 weeks, whatever is offered and however convenient the date would be. The last fortnight is where bite inhibition comes from, taught by the mother and the littermates in a way no person can reproduce. An offer to let a puppy go early tells you something about the breeder rather than about the puppy.

What exactly does the guarantee cover?

A written 1 year guarantee against a serious hereditary condition diagnosed by your own veterinarian. If a claim stands you choose a replacement puppy from a future litter or the purchase price back, and you are not asked to give back a dog you have already lived with. The exclusions are published in full rather than kept for later.

Do you do formal health testing?

No, and we will not imply otherwise anywhere on this site. There are no registry papers, no hip, elbow, eye or cardiac scoring and no genetic panel behind these dogs. What we have is a veterinary examination on every puppy and years of living with the parents. If a certificate matters to you, and for some buyers it should, you want a breeder who holds one.

What health problems is the breed prone to?

Hip and elbow dysplasia, several inherited eye conditions, and cancer at higher rates than many breeds. None of that is a reason not to have one. All of it is a reason to keep the dog lean, keep up with the veterinary care, and buy from somebody willing to say it out loud before you have paid anything.

What every puppy here leaves with